The Warranty of the product will only be applicable if the user is registered with the avender community.

All Avender products are covered under 1 year manufacturer’s warranty from the date of purchase.

Also All Avender products are covered under 2 year service warranty from the date of purchase.

The Avender warranty is confined to the first purchaser of the Avender products only and is non-transferable.

The warranty services are limited to repair or replacement of the product & are at the sole discretion of Avender.

Proof of purchase is required to be presented for availing warranty services.

You can register a complaint and customer service team will contact you and attempt to troubleshoot the issue.

If the issue is not resolved over call or email, we will arrange to pick up the device from your address, for repair or replacement. In case of non-availability of reverse-pickup facility at your location, Avender will request you to self-ship the product to our warehouse and share the tracking details with us and we will reimburse you for the shipping charges.

Avender warranty coverage shall be limited only to provide repairs & rectification of the fault reported. In case a replacement is provided, it will be done with an equivalent condition device only, with or without packaging & accessories.

Warranty Is Not Applicable In Any Of The Following Cases:

The product is not operated according to the instructions given in the instruction manual.

In case of any damage to the product, customer abuse, repair by unauthorised persons, misuse detected, product attacked or damaged by house pests, pets, rodents, accidental or incidental damage, spillage of any kind of liquid on the device, device subjected to extreme temperatures, atmospheric conditions, water logging in the product, non-specified charger usage, any kind of breaking or cutting of wires, improper or reckless use.

This warranty will automatically terminate on the expiry of the warranty period of 12 Months (as determined by proof of purchase), even if the product is not in use during the warranty period for any reason.

Deterioration or peeling of the colour of the product due to normal wear & tear or usage.